When Shopping with ravenroute.com we have a strict no vapor gets left behind policy. Meaning any issues, problems, concerns or issues we got you covered! Just contact us and well do everything we can to help you out! We make it our life's mission to make your shopping experience a great one. Any tips or feedback that could make your experience shopping on our website better let us know. Were very happy to be part of your daily lives, and help people all around the world keep far from cigarettes.
RavenRoute.com policy states that we are not able to make any changes to the orders, unless the order has not yet reached the process of shipping out.
We Are not able to cancel any orders during any time unless we are out of stock of the item you purchase due to inventory error.
Any issues at all with your order RavenRoute.com has your back!
Email us asap at firstname.lastname@example.org.
Please be sure to provide your order number and explicit detail on what exactly the order issue is.
Please email us at email@example.com with: • Your order number • Correct Shipping Address • First and Last Name Lastly DON’T WORRY, with RavenRoute.com you can rest assure that we will do everything we can to make things right!
We ship with USPS first class when free shipping is selected. Usually Takes about 2 days after being shipped to get to your hands. Orders Shipped Out with Priority Mail Usually Take 1-2 Business Days to get you after being shipped.
Once Your Order Is Shipped You will be sent a tracking number automatically so you can track exactly where you shipment is.
All orders will go out in Discreet Packaging . Meaning they will be shipped in Plain Padded envelopes with our abbreviated name VB for the Sender. RavenRoute.com =).
RavenRoute.com return policy we do not except returns. Only exception to this is if the item is defective and we have to be noticed within 7 days of customer receiving the item. If you receive a defective item please email us at firstname.lastname@example.org
We do offer warranty upon checkout. This option is totally up to you, and the options are listed below: